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Important
Note:
Though we attempt to answer all calls immediately
there are times when you will get the voice mail
system. Please begin by slowly & clearly
giving us your name, phone number, a short description of your query or
problem and perhaps a repeat of the phone
number. Please keep your message short so as not
to exceed the message limits. This will help us respond to your message
as quickly as possible.
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Contact
Information:
Telephone:
1.800.727.4786 (7-ARISTO)
West
Coast Sales Local Number: (541) 389-8145
FAX:
(541) 389-2417
Postal address
423 NE Clay Avenue
Bend, OR 97701
Email:
General Information: [aristocat@aristocat.com]
Sales: [sales@aristocat.com]
Customer Support: [support@aristocat.com]
Webmaster: [aristocat@aristocat.com]
If you use a free web-based provider like hotmail,
yahoo or google please use our email
form
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Sending
Support Emails:
Our AristoCAT mail server monitors
several e-mail accounts. With the volume of spam
and viruses being sent over the Internet, we are
very careful about the e-mail we open. Even though
our ISP filters both spam and viruses, we still
get a tremendous volume of junk e-mail. There
are a number of things you can do to help ensure
that we get and respond to your e-mail:
Send
the e-mail to support@aristocat.com
Use a meaningful subject. When
appropriate, use a program name such as Multipag,
Real-Time, etc. in the subject line
or something we can use to identify you as an
AristoCAT customer.
Do not send an attachment unless we ask you to.
If we get an e-mail with an unexpected attachment,
we almost always delete the e-mail without opening.it.
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